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Psi exams las vegas nv1/3/2024 ![]() We sincerely appreciate your interest!Įqual Opportunity Employer/Protected Veterans/Individuals with Disabilities Medical, Dental, Vision, Life, and Short and Long-Term Disability InsuranceĮxpressing an interest in employing your time and talent with PSI is paying us the ultimate compliment.PSI offers a competitive and comprehensive benefits package inclusive of: Analytical skills are required to identify, evaluate, and troubleshoot potential problems.Can read and interpret documents such as safety rules and operating and maintenance instructions.Be computer literate comfortable with working on computers.Strong verbal skills: have the ability to communicate effectively.Prior experience remotely monitoring activity via computer preferred.Minimum one year customer service-related experience required, such as education, retail or administrative support.Experience collaborating using Microsoft Team a plus.Experience working in a 1:1 environment with customers a plus.Experience working with escalations and the ability to separate emotional responses from factual data a plus.Polished written and verbal communication skills.Work and communicate effectively with various levels of management.Assist in responding to RP Care emails as needed.Receive weekly and monthly queue performance reporting.Write detailed reports and engage in correspondence for incidents encountered during an exam.Be responsible for promoting and maintaining the highest level of exam security.Maintain confidentiality and security of all exams administered.Remotely proctor a variety of high stakes exams. ![]() You will work closely with our Proctor, Tech Support, and Customer Service teams as you move throughout your workday of proctoring exams as well as working on research based projects as assigned. We are looking for a detailed individual that has strong communication skills. As PSI continues to rapidly scale this role is key in demonstrating excellence as an example to all PSI LRP teams that provide high touch interactions for our clients both domestic and overseas. The Testing and Security Specialist is responsible for carrying out all tasks associated with the administration of remote proctoring for computer-based examinations. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone's talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment. PSI's culture is as strong as the people who embody our core values. We achieve this by being the one workforce solutions provider that fuses science, technology and expertise to deliver best-in-class testing, assessment and development products and services. That is our core purpose, enabling our vision to empower people in their careers and drive organisational success. At PSI, our mission is to help people meet their potential.
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